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jeudi 1 septembre 2016

Sony broke my phone... What should I do?

Hi, all!
I've never thought I will write this story on some forum but now I'm totally clueless what should I do...

I was a happy owner of Z1 Compact with root and Android 4.1.1. After one year the headphone connector stopped working.
Official repair gave me a Z3 Compact in return. Cool!

After 5 months the jack connector started pausing the music, later one channel stopped working. Phone was rooted and running 4.1.1 same as previous. I've sent it to official repair centre and it returned 2 days later. Broken. Touch screen is not registering touch, image on the screen sometimes flickers and shifts to 3 different colors (broken motherboard?).
Oh, and headphone jack is still broken.

After contacting Sony and repair centre I was told that my warranty has ben canceled because of unauthorized changes in phone (root? they never told me).
I've exchanged emails for over two months and nothing. I've lost my phone.
What do you think, what should I do? I'm afraid that if I go to court I will be smashed to pieces by their lawyers and it will cost me much more than a new phone...


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